Tariff Change

If the customer change the use of the property, then it is required to submit a tariff change request in order to avail the appropriate tariff, the customer has to fill the "Request for the Tariff change form".

The requirement for Tariff Change:

  • Copy of a valid Identify card
  • Copy of Molkiya and Krooki
  • Copy of bill

The Procedure for the Meter Tariff Change:

  • Head to any customer service offices that are available in different locations throughout the governorate of Muscat.
  • Copy of Molkiya and Krooki
  • After visiting the site/building to ensure the condition of the new requested tariff, the company will convert the account to the new tariff.