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COMPANY PROFILE
Overview
Muscat Electricity Distribution Company SAOC (“MEDC”) is a closed joint stock Omani company established as a result of the new market structure proposed for electricity and related water sector under the Sector Law promulgated by Royal Decree No. 78 / 2004.

MEDC commenced operations on 1 May 2005 and has an authorized, issued and paid-up capital of 500,000 shares of RO 1 each. Electricity Holding Company (EHC) holds 99.99% of its shares while 0.01% is held by Ministry of Finance (MOF). MEDC is licensed by Authority for Electricity Regulation (AER) for the distribution and supply of electricity in the Muscat Governorate (covering an authorized area of 3,900 sq.kms) of Sultanate of Oman. The regulated activities undertaken by the company under its license include the following:

Distribution Activities
  • Providing a safe, efficient and reliable distribution system.
  • Improving reinforcement of the distribution system for levels of service improvement.
  • Providing extensions and connections for new customer.
  • Ensuring compliance and development of the grid code and distribution code.
  • Continuing the improvement of management of all capital projects.
  • Developing international best practices in the management of our assets and network.
  • Meeting our HSE obligations for the safety of our people, our contractors and the public at large.
Supply Activities
  • Developing standard terms for supply.
  • Supplying electricity to premises.
  • Procuring electricity from Oman Power and Water Procurement(OPWP).
  • Meter readings, billing, collection and credit control.
  • Customer registration and management.
  • Minimizing revenue loss.
Vision
“Be the leading Distribution and Supply Company by meeting customer satisfaction through the efficient provision of quality service and showing responsibility to the environment and the community through empowered responsible employees”.
Mission
Our mission is to:
  • Exceed customer service standards.
  • Develop, operate and maintain a reliable distribution system through economical and efficient means.
  • Increase value of the company by exceeding share holder expectations.
  • Recruit, retain and develop the best employees.
Values
S
Safety
T
Teamwork
R
Respect for Individuals, our Community and the Environment
I
Integrity
V
Value Creation
E
Exemplary Leadership
 
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