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INFORMATIONS
At MEDC, we believe that it is vital that our customers have reliable and readily available sources of information about the services we offer, and that communication chandelles using various media are utilized to achieve it. Therefore, we continuously strive to get closer to our customers and shorten the distance by keeping an open source of information. It is at the core of our ethics to be transparent and responsible and information about our activities is communicated to our stakeholders.

The feedback from our customers is not only encouraged but rather is cornerstone for our incessant endeavors to render improved services as attaining the satisfaction of our customers is our ultimate goal. In this section of the website you will find links to all information you require to be one of our valued customers.

This section also gives an open source of information to our partners (i.e. contractors) to ensure that they carry out their projects safely and efficiently and with the least possible impact on the environment. It is also a good source for the suppliers since all information on material standards are available and for free.

This section will be frequently updated with all available information, reports and downloads.
Downloads
LICENSE & CODES
Code of Practice for customers having difficulty in paying their electricity bills
Sector Law
Distribution and Supply License
Grid Code
Distribution Code
FORMS
Request for Service Reconnection
Request for Service Disconnection
Request for Meter Testing
Request for Generator Installation
ELECTRICAL STANDARDS
33 $ 11 KV Over Head Lines
Underground Cables
L.T.Overhead Lines
Electrical Installations
Electrical Transformer
L.T.Equipment & Materials
Over head lines Tools & Equipment
General Specifications
Switchgears
Indoor Primary Substation
Outdoor Primary Substation
DOCUMENTS
Customer with Special Needs
Contractors Registration
Material Registration
List Approved Materials
Asset Adaptation and Agreement (draft)
 
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