Disconnection of Electricity

To request disconnection from the service, the customer has to fill the "Request for the service disconnection service form". The requirement for Disconnection:

  • Copy of a valid Identify card
  • Copy of Molkiya and Krooki
  • Copy of bill

The Procedure for the Disconnection:

  • Head to any customer service offices that are available in different locations throughout the governorate of Muscat.
  • The company will visit the site/building to check the meter's condition
  • After paying the dues and the approved disconnection fees, the company will disconnect the site/building
  • The same form has to be taken to the authorized company to settle the account.
  • After receiving the payment for the disconnection charges, the company will disconnect the site/building.

Apply Online Disconnection of Electricity